privacy policy

Privacy Policy & Legal Statement

Welcome to twilitemoon.com. As our valued customer, Twilite Moon's utmost priority is ensuring that your personal and payment information is secure and your privacy is respected. Rest assured, we are committed to protecting your personal and payment information and preserving your trust. The purpose of this privacy policy is to inform you what personal information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information.

Opting Out Of Future Communications

The information we collect is used to improve the content of our website and enhance your shopping experience with twilitemoon.com. By supplying us with your postal address and/or e-mail address, you may receive periodic communications from us with information about products, services, sales, offers, events, etc. If you have questions or concerns regarding this privacy policy or wish to exclude your personal information from our direct marketing efforts, please contact us by calling 800.566.2060 or e-mailing info@twilitemoon.com.

If you would like to update or delete your e-mail address, mailing address or other personal information with us please contact us the same way.

Collecting Information About You

There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, e-mail address, credit card information, birth date, etc. We may also maintain a record of your product purchases.

Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our website. In addition, we may need to contact you via phone, e-mail or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.

In general, you can visit many of the pages on our website without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless they voluntarily tell us who they are.

Using Information About You

We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you about products, services, sales, offers, events, etc. From time to time, we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. In such cases we might share and cross-reference information, including personal information about you, that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We provide these service providers with the information needed for them to perform these services. We also ask these service providers to confirm that their privacy practices are consistent with ours.

Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Twilite Moon or to others. We may also disclose your personal information when we believe the law requires it.

Security

We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your web browser window when you have finished your visit. This is to ensure that others cannot access your account.

If you're still concerned about ordering electronically, you can place your order by phone at 800.566.2060.

Cookies

A "cookie" is a small piece of computer code that is temporarily stored on your computer and is used for record keeping purposes. Cookies are not connected to personally identifiable information. We use cookies in order to keep track of what items you've placed into your shopping cart and to help track which parts of our website receive the most or least amount of traffic. In doing so, we wish to improve your shopping experience and tailor our products and service to suit your personal interests. You can control acceptance of cookies by using the settings on your web browser.

Links to Third Party Websites

Our website may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked websites may be different from our privacy policy. You access such linked websites at your own risk. You should always read the privacy policy of a linked website before disclosing any personal information on such website.

Children's Privacy Statement

We do not knowingly collect personally identifiable information from children under the age of 13. If we become aware that we have inadvertently received personally identifiable information from a user under the age of 13, we will delete such information from our records. Because we do not knowingly collect any personally identifiable information from children under the age of 13, we also do not knowingly distribute such information to third parties.

Policy Changes

If we decide to change our privacy policy, in whole or in part, we will inform you by posting the changed privacy policy here. Those changes will go into effect on the date the changed privacy policy is posted here. The changed privacy policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent.

This policy was posted in July 2007.

Legal Statement

Unless otherwise noted, all materials, including without limitation all images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this website (collectively "Content") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Paper Moon, LLC d/b/a Twilite Moon (hereinafter "Twilite Moon"). This website as a whole is protected by copyright and trade dress and Twilite Moon owns all worldwide right, title and interest in such copyright and trade dress. All Twilite Moon trademarks appearing at this website are registered or common law trademarks of Twilite Moon. You may download, print and store selected portions of the Content only if you: (1) only use these copies for your own personal, non-commercial use; (2) do not copy or post the Content on any network computer or broadcast the Content in any media; and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading. Twilite Moon reserves all right, title, interest and full intellectual property rights in any Content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer, create derivative works from or otherwise use the Content on this website.